A complete and integrated offer for the success of your business

Discover all the services we offer in Acotel Group

Data Analytics

  • Data Modelling & Exploration
  • Business Reporting
  • Dashboarding
  • Insight & Ad-Hoc analysis
  • Forecastng & Estimation
  • Predictive Modelling

Digital sales and marketing

  • Analytics
  • Channel Performance
  • E-Commerce
  • Customer Identity & Engagement
  • Data Monetisation & Seo/Sem
  • Personalisation & ADV
  • Tag Management System

GRC Audit and security

GOVERNANCE

  • Organizational Structure Definition
  • Process, Policy and Procedure definition
  • Framework Definition
  • IT Dashboard Development
  • Asset Inventory Process Definition
  • SW Utilization Analysis

RISK

  • Business Impact Analysis
  • Risk Assessment
  • BCP/DRP
  • Information Security Mgmt. Syst.
  • Risk Treatment Strategy
  • Strategy Implementation Support
  • Risk Treatment Assessment

SECURITY

  • Security Assessment
  • Security Gov. Framework Definition
  • Data Protection Model
  • IAM support
  • Incident Management
  • VA / PT

COMPLIANCE

  • Gap Analysis
  • Control Framework Definition
  • Control Framework Assessment
  • Audit Program Definition
  • Audit Plan Definition
  • Audit Plan Execution
  • 3rd Party Reporting

RPA and customer services

INNOVAZIONE

  • Rpa – Ipa Artificial Intelligence
  • Customer Support Innovation - Chatbot

CUSTOMER SERVICE

  • On-site Management
  • Service Desk & Call Center

BUSINESS OPERATIONS & BPO

  • Finance, Administration & Sales Operations
  • Digital Marketing Operations

SW factory and tech solution                 Solutions

BUILD

  • Microservices architecture
  • Mobile App
  • Enterprise legacy tool
  • Data mining – data lake
  • Chat Bot
  • Topic Extraction
  • BlockChain

CUSTOMIZE

  • Smart Messaging Systems
  • Digital marketing & sales solutions
  • Campaign Management
  • GDPR & Security compliance
  • Asset management
  • Workforce management
  • P&L analysiS

CONNETTI

  • SW Delivery Agent
  • Network Planning
  • Network Optimization
  • Big data platform
  • Technology Solutions integration
  • Governance of IoT solutions
  • SW Validation & Test

TLC network management

  • Customer Experience
  • Network Audit And Monitoring Automatization
  • Technical Activities Tracking & Reporting
  • Engineering Services
  • Drive Test Performance
  • Analysis
  • Radio
  • Optimization & Troubleshooting